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Scentsy International Launch FAQs:
When did Scentsy Launch in Europe?
Scentsy launched in the United Kingdom and Germany on April 18th 2011.
What countries does Scentsy now reside in?
United States (including Guam & Puerto Rico), 10 Canadian Provinces (Ontario, Nova Scotia, New Brunswick, Manitoba, British Columbia, Prince Edward Island, Saskatchewan & Alberta), Germany & the United Kingdom of Great Britain (England, Wales, Scotland and Northern Ireland). Scentsy has put the US & Canada into Region 1 and the UK & Germany into Region 2 – for internal purposes.
What Scentsy Products are being offered in Europe?
Scentsy is offering: 50 fragrances, 19 Full-Size Scentsy Warmers, 6 Mid-Size Scentsy Warmers, and Warmer Stands. In addition, there are four Combine and Save offerings: Scentsy Bar 3-Pack, Scentsy Bar 6-Pack, Perfect Scentsy (Full-Size) and Perfect Scentsy (Mid-Size).
Why is Scentsy only launching with Scentsy Warmers and Scentsy Bars?
Just as Scentsy launched in the U.S. and grew virally, offering more and different products as we learned and grew, we want to do the same in Europe. As the authentic wickless candle company, we want to showcase our warmers and wax products before introducing other products to the market.
Are the warmers or scents different in Europe?
To meet European requirements, the light bulbs used in Scentsy Warmers have been replaced with heating elements to melt the wax and LEDs to provide light through the vents. Electric voltage is different in the U.K. and in Germany and Scentsy Warmers for Europe are designed for use in those markets. Scents for the European markets are manufactured in France, but the 50 fragrances included in the catalog are Scentsy fragrances popular in the U.S.
How can I see a Catalog in these new Markets?
Just click on the Catalog Link in the Tab above to view the Current Scentsy Catalog in your area.
How are products priced for European markets?
The United Kingdom (U.K.) prices are in British pounds (£); Germany prices are Euros (€). European pricing is “VAT inclusive.”
What is the cost of a Starter Kit in Europe?
£85 VAT inclusive in the U.K., €99 VAT inclusive in Germany.
What is included in the Starter Kit?
1 Full-Size Scentsy Warmer, 1 Mid-Size Scentsy Warmer, 50 scent testers, a Warmer Stand, 2 Scentsy Bars, 50 catalogs (for the country in which the Consultant enrolls), 50 each of Buy, Host, and Join brochures, Host Rewards brochures, Host Guest List, Host Envelope, PYO labels, PYO business cards, order forms, and a New Consultant Start-Up Guide.
What are Host Reward levels in the U.K. and Germany?
Is there free shipping on party orders in Europe?
Yes! Scentsy is one of the only party plan companies in these markets to provide free shipping on party orders above the minimum.
Sponsoring in Europe:
I have contacts in Europe who would like to join Scentsy. What do I need to do?
There are some simple steps to sponsor in the U.K. and/or Germany or, from Germany & the UK to US & Canada:
• You must first Join Scentsy in one of the Markets currently available
• Whichever Region you are in (1 or 2), you will need to have a PWS (Personal WebSite from Scentsy) which is FREE for your first 3 months and you can immediately start enrolling/recruiting other Consultants from that Region. Once you join you can sign up to recruit from other regions as well.
•Your potential recruits will be able to go to your PWS and enroll immediately upon your joining Scentsy.
I have contacts in Germany I would like to sponsor, but I don’t speak German. What can I do to support them?
One of the benefits of agreeing to the International Service Fee Agreement is the ability to change your market and language on your Workstation or PWS. So, if you have the agreement and accept the SICA for Germany, you will be able to view your Workstation and PWS in German, or in an English language version of the German content. So, you can see what your recruit will see, in whichever language works best for you. Also, we have some consultants in our Team who speak fluent German/Deutsch to help!
What if my new recruit has questions? Do they call Consultant Support?
Scentsy has dedicated Consultant Support Representatives in Scentsy’s new call center and warehouse/shipping facility outside of Warsaw, Poland. Your new Consultants in Europe can call the Poland call center to have their questions answered. They will also be able to submit Support Tickets through the Workstation.
ALSO, we are available to help you! We can help by phone, email, Facebook, etc. and have built a Team Site for everyone in our Downline. We have special sections specifically for our European consultants as well. We are always here to support you!
Please let us know if you have any questions. We’d love to have you Join our Scentsy Team!
Shawn & Wendy Robinson
Scentsy Independent Directors