Scentsy Questions

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Here are some of the the frequently asked Scentsy Questions. If you have another question please contact us and we’d be happy to answer it.

  • What is Scentsy?

    Scentsy is a direct selling, wickless candle company headquartered in Meridian, Idaho. The company is owned by Orville and Heidi Thompson and sells its products through a field sales force of more than 100,000 independent sales representatives known as Independent Scentsy Consultants, who market and sell Scentsy products through home parties.


  • What products does Scentsy sell?

    Scentsy sells wickless candles, ceramic warmers, and a variety of fragrance products.


  • What are wickless candles?

    A wickless candle, called a Scentsy Bar or a Scentsy Brick, is a highly fragrant wax bar that is warmed to release fragrance into the air. Because the wax is gently warmed rather than burned, it can hold more fragrance oil than a traditional candle. And, because there is no flame, there is no smoke, soot, or lead. Scentsy wickless candles are a safer alternative to traditional candles.


  • How is the wax warmed?

    Scentsy’s beautiful ceramic warmers house a low-watt light bulb that slowly melts the Scentsy Bar or Scentsy Brick, filling your home with one of more than 80 distinctive, long-lasting scents.

    The combination of a Scentsy Warmer with a Scentsy Bar is known as a Scentsy System.


  • Where are Scentsy products made?

    Scentsy’s wickless candles and home-fragrance products are made in Scentsy’s state-of-the-art manufacturing facilities in Meridian, Idaho. Our ceramic warmers are designed by Scentsy and made to our exact specifications by our manufacturing partner.


  • Can I buy Scentsy in a retail location?

    No. Scentsy is a direct selling company with a field sales force, known as Independent Scentsy Consultants, who sell our products through home parties, open houses, fairs and shows, and fundraisers. Scentsy products are perfect for sharing in a party environment.


  • Does Scentsy have a catalog of products?

    Yes. Each year, Scentsy releases two new catalogs-one in March for the Spring/Summer season and one in September for the Fall/Winter season. Visit with your Scentsy Consultant to receive your own catalog.


  • How can I buy Scentsy products

    Contact your local Independent Scentsy Consultant to place an order or host a party. When you host a party, you have a chance to share more than 80 unique Scentsy fragrances and dozens of warmers with your friends and family. Scentsy parties are easy to host-and you can earn free and half-price products while you’re having fun!